{"id":13425,"date":"2025-10-27T11:21:08","date_gmt":"2025-10-27T11:21:08","guid":{"rendered":"https:\/\/lifepathcompass.com\/?page_id=13425"},"modified":"2026-09-06T10:35:41","modified_gmt":"2026-09-06T10:35:41","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/medbracelet.eu\/cs\/returns-policy\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<p><strong>Naposledy aktualizov\u00e1no: z\u00e1\u0159\u00ed 5, 2026<\/strong><\/p>\n<h2>Vr\u00e1cen\u00ed zbo\u017e\u00ed, reklamace a zru\u0161en\u00ed objedn\u00e1vky<\/h2>\n<p>V <strong>MedBracelet<\/strong> chceme, aby tv\u016fj n\u00e1ramek dorazil p\u0159esn\u011b podle tv\u00e9ho p\u0159\u00e1n\u00ed. Tyto z\u00e1sady vysv\u011btluj\u00ed na\u0161i dobrovolnou z\u00e1ruku a neomezuj\u00ed \u017e\u00e1dn\u00e1 z\u00e1konn\u00e1 pr\u00e1va spot\u0159ebitele, kter\u00e1 se na tebe v tv\u00e9 zemi vztahuj\u00ed.<\/p>\n<h3>Personalizovan\u00e9 n\u00e1ramky<\/h3>\n<p>N\u00e1ramek s vyryt\u00fdm jm\u00e9nem, l\u00e9kem, zdravotn\u00edm stavem, telefonn\u00edm \u010d\u00edslem nebo jin\u00fdm vlastn\u00edm textem vyr\u00e1b\u00edme podle tv\u00e9 specifikace. Na zbo\u017e\u00ed vyroben\u00e9 na m\u00edru se zpravidla nevztahuje pr\u00e1vo na odstoupen\u00ed od smlouvy do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu v EU. To nem\u00e1 vliv na tv\u00e1 pr\u00e1va v p\u0159\u00edpad\u011b, \u017ee je zbo\u017e\u00ed vadn\u00e9, po\u0161kozen\u00e9 nebo neodpov\u00edd\u00e1 objedn\u00e1vce.<\/p>\n<h3>90denn\u00ed z\u00e1ruka kvality<\/h3>\n<p>Kontaktuj n\u00e1s do 90 dn\u016f od doru\u010den\u00ed, pokud tv\u016fj n\u00e1ramek:<\/p>\n<ul><li>doraz\u00ed po\u0161kozen\u00fd nebo vadn\u00fd;<\/li><li>obsahuje chybu v grav\u00edrov\u00e1n\u00ed, kterou jsme zp\u016fsobili my;<\/li><li>se podstatn\u011b li\u0161\u00ed od polo\u017eky, kterou sis objednal(a).<\/li><\/ul>\n<p>Po posouzen\u00ed \u00fadaj\u016f o objedn\u00e1vce a fotografi\u00ed zajist\u00edme vhodn\u00e9 \u0159e\u0161en\u00ed, jako je v\u00fdm\u011bna, oprava, sleva z ceny nebo vr\u00e1cen\u00ed pen\u011bz. Pokud ti z\u00e1kon p\u0159izn\u00e1v\u00e1 siln\u011bj\u0161\u00ed pr\u00e1va, plat\u00ed tato pr\u00e1va.<\/p>\n<h3>Nepersonalizovan\u00e9 polo\u017eky<\/h3>\n<p>Nepou\u017eit\u00e9 nepersonalizovan\u00e9 zbo\u017e\u00ed lze v p\u0159\u00edslu\u0161n\u00fdch p\u0159\u00edpadech vr\u00e1tit do 14 dn\u016f od doru\u010den\u00ed. P\u0159ed odesl\u00e1n\u00edm zbo\u017e\u00ed n\u00e1s kontaktuj. Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno v p\u016fvodn\u00edm stavu a obalu. Pokud nen\u00ed zbo\u017e\u00ed vadn\u00e9 nebo pokud jsme neud\u011blali chybu my, n\u00e1klady na zp\u011btnou dopravu nese z\u00e1kazn\u00edk.<\/p>\n<h3>Zru\u0161en\u00ed objedn\u00e1vky a zm\u011bny grav\u00edrov\u00e1n\u00ed<\/h3>\n<p>Pokud pot\u0159ebuje\u0161 objedn\u00e1vku zru\u0161it nebo zm\u011bnit, kontaktuj n\u00e1s neprodlen\u011b. Jakmile za\u010dne grav\u00edrov\u00e1n\u00ed nebo v\u00fdroba, nemus\u00ed b\u00fdt ji\u017e mo\u017en\u00e9 personalizovanou polo\u017eku zm\u011bnit nebo zru\u0161it.<\/p>\n<h3>Jak po\u017e\u00e1dat o pomoc<\/h3>\n<ol><li>Napi\u0161 n\u00e1m p\u0159es <a href=\"https:\/\/m.me\/1381399391715072\" target=\"_blank\" rel=\"noopener noreferrer\">MedBracelet na Messengeru<\/a> nebo po\u0161li e-mail na <a href=\"mailto:support@medbracelet.eu\">support@medbracelet.eu<\/a>.<\/li><li>Uve\u010f \u010d\u00edslo objedn\u00e1vky, popis probl\u00e9mu a pokud mo\u017eno i jasn\u00e9 fotografie.<\/li><li>P\u0159ed zasl\u00e1n\u00edm zbo\u017e\u00ed zp\u011bt po\u010dkej na na\u0161e pokyny. Vr\u00e1cen\u00e9 z\u00e1silky bez p\u0159edchoz\u00edho schv\u00e1len\u00ed mohou b\u00fdt zpo\u017ed\u011bny.<\/li><\/ol>\n<h3>Doba vr\u00e1cen\u00ed pen\u011bz<\/h3>\n<p>Schv\u00e1len\u00e9 vratky jsou zas\u00edl\u00e1ny p\u016fvodn\u00ed platebn\u00ed metodou. Bank\u00e1m a poskytovatel\u016fm plateb m\u016f\u017ee trvat 3\u201310 pracovn\u00edch dn\u016f, ne\u017e se prost\u0159edky p\u0159ip\u00ed\u0161ou na tv\u016fj \u00fa\u010det pot\u00e9, co je zpracujeme.<\/p>","protected":false},"excerpt":{"rendered":"<p>Naposledy aktualizov\u00e1no: z\u00e1\u0159\u00ed 5, 2026 Vr\u00e1cen\u00ed zbo\u017e\u00ed, reklamace a zru\u0161en\u00ed objedn\u00e1vky V MedBracelet chceme, aby tv\u016fj n\u00e1ramek dorazil p\u0159esn\u011b podle tv\u00e9ho p\u0159\u00e1n\u00ed. Tyto z\u00e1sady vysv\u011btluj\u00ed na\u0161i dobrovolnou z\u00e1ruku a neomezuj\u00ed \u017e\u00e1dn\u00e1 z\u00e1konn\u00e1 pr\u00e1va spot\u0159ebitele, kter\u00e1 se na tebe v tv\u00e9 zemi vztahuj\u00ed. Personalizovan\u00e9 n\u00e1ramky N\u00e1ramek s vyryt\u00fdm jm\u00e9nem, l\u00e9kem, zdravotn\u00edm stavem, telefonn\u00edm \u010d\u00edslem nebo jin\u00fdm [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13425","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/pages\/13425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/comments?post=13425"}],"version-history":[{"count":0,"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/pages\/13425\/revisions"}],"wp:attachment":[{"href":"https:\/\/medbracelet.eu\/wp-json\/wp\/v2\/media?parent=13425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}